DNA TANGO SHOES

TERMS & CONDITIONS

Last Updated: October 11, 2026

1. Introduction

Welcome to DNA Tango Shoes.

This website, www.dnatangoshoes.com, is operated by Aziz Çınar, a sole proprietor registered in Türkiye, trading under the brand name DNA Tango Shoes.

By accessing our website or purchasing our products, you agree to these Terms & Conditions, subject to your applicable statutory consumer rights.

We recommend reading these terms carefully before placing an order.

2. Our Products

DNA Tango Shoes specializes in handcrafted Argentine tango shoes, dance footwear, tango boots, bridal shoes, and elegant footwear for special occasions.

Our collections include women's and men's footwear, available in selected sizes, materials, colors, soles, and heel styles.

Some products are available from existing stock, while others are manufactured following an order.

We strive to present accurate product photographs, descriptions, measurements, and color representations. Slight visual differences may occur due to lighting and screen settings.

3. Orders and Product Customization

Customers are responsible for reviewing their selected product specifications before completing an order.

Depending on product availability and the options offered, customers may choose:

• Shoe model and size

• Leather type and color

• Heel height and design

• Sole material

• Available customization options

For individually customized orders, customers may be asked to provide additional measurements or design details.

Customers should ensure that all submitted measurements and specifications are accurate.

An order is confirmed after successful payment processing and our electronic order confirmation, subject to applicable consumer laws.

4. Prices and Payments

All prices are displayed in the currency indicated on our website.

The total amount payable, including applicable taxes, shipping charges, and other mandatory costs collected by us, will be presented before checkout.

Payments may be securely processed through iyzico and other payment methods available at checkout.

DNA Tango Shoes does not require customers to disclose payment card details through email or social media messages.

International orders may be subject to import duties, customs fees, or taxes imposed by the destination country. Any applicable customer obligations will be disclosed before purchase where required by law.

5. Production and Delivery

Our shoes may be handcrafted to order or dispatched from available inventory.

Estimated production and shipping times depend on the selected product, availability, customization requirements, and delivery destination.

Applicable preparation and delivery estimates are provided during the ordering process.

We aim to dispatch orders within the communicated timeframe and will inform customers about significant delays.

Delivery times may vary due to transportation conditions, customs procedures, national holidays, or events beyond our reasonable control.

Our statutory delivery obligations and customers' mandatory legal rights remain unaffected.

6. Cancellations and Returns

We respect the applicable consumer protection laws.

For products subject to the statutory right of withdrawal under Turkish distance-selling legislation, customers generally have 14 days from delivery to withdraw from the purchase without providing a reason.

Products genuinely prepared in accordance with a customer's individual specifications or personal needs may qualify for an exception to this right under applicable law.

The selection of an ordinary shoe size or standard product option does not automatically remove the statutory right of withdrawal.

Custom-made products qualifying for a legal withdrawal exception will be clearly identified before purchase.

Nothing in these Terms & Conditions limits customers' statutory remedies for defective, damaged, or non-conforming products.

For further information, please review our Returns & Cancellations Policy and Distance Sales Agreement.

7. Exchanges and Product Issues

Customers who wish to request a size or model exchange may contact our customer support team.

Voluntary exchanges are subject to product condition, production feasibility, and availability.

Where a product is defective or does not conform to the agreed specifications, customers retain their rights under applicable consumer protection legislation, including legally available repair, replacement, price reduction, or refund remedies.

8. Website Accounts and Security

Customers are responsible for providing accurate account and contact information.

Customers who create an account should maintain the confidentiality of their login credentials and inform us promptly of any suspected unauthorized account activity.

We reserve the right to take reasonable security measures against fraudulent activity or misuse of our website, in accordance with applicable law.

9. Intellectual Property

The DNA Tango Shoes brand name, original website content, product photographs, original designs, written descriptions, and other protected materials are owned by their respective rights holders.

Unauthorized reproduction, commercial distribution, or use of protected material is prohibited unless permission has been obtained or an applicable legal exception permits such use.

10. Privacy and Personal Data

DNA Tango Shoes respects customer privacy and processes personal information in accordance with applicable data protection legislation, including Türkiye's Personal Data Protection Law No. 6698 (KVKK).

Personal information may be processed to fulfill orders, arrange delivery, provide customer service, comply with legal obligations, and maintain website security.

Please refer to our Privacy Policy and Cookie Policy for further information.

11. Limitation of Liability

We take reasonable care to ensure the accuracy, security, and availability of our online services.

Temporary interruptions, maintenance activities, or technical issues may occasionally affect website availability.

Nothing in these terms excludes or restricts liability that cannot lawfully be excluded, or limits mandatory consumer rights.

12. Governing Law and Consumer Rights

These Terms & Conditions are governed by the applicable laws of the Republic of Türkiye.

Disputes involving consumers will be handled by the competent consumer arbitration committees, consumer courts, or other authorized bodies in accordance with applicable legislation.

For international customers, mandatory consumer protection rights applicable in their country of residence remain unaffected where required by law.

13. Updates to These Terms

DNA Tango Shoes may update these Terms & Conditions to reflect legal, operational, or service-related changes.

Updated terms will be published on our website. Changes will not retroactively remove rights arising from orders already concluded.

14. Contact Information

Brand: DNA Tango Shoes

Legal Seller: Aziz Çınar (Sole Proprietor)

Website: www.dnatangoshoes.com

Email: tangoshoesdna@gmail.com

Telephone: +90 541 454 05 50

Registered Business Address: [Full registered business address]

Tax Office: [Registered tax office]

Tax Identification Number: [Tax number]

Country: Türkiye

For questions regarding orders, products, payments, shipping, or these Terms & Conditions, please contact our customer service team.

DNA TANGO SHOES — Handcrafted in Türkiye.